Support Website (and Tracebook) downtime

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Mmartin
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Ingame name: Lucas Foreman
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Support Website (and Tracebook) downtime

Post by Mmartin » Thu Feb 05, 2015 1:20 pm

Hello, the Support Website (support.foco.co) is currently out of order. This issue also affects Tracebook, which is offline as well. We're already working on a solution.
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If you need your forum name, forum rank or TeamSpeak premium account set up, PM me with necessary information (see the spoiler). Include [SUPPORT] in the message subject!

As for the other support topics, such as lost access or ban appeals, please wait until the issue is fully resolved. We apologize for the inconvenience and thank you for your patience. If there's any news, we'll update you on this thread.

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Mmartin
Head of Development
Head of Development
Posts: 7231
Joined: Thu Mar 01, 2012 10:05 pm
Ingame name: Lucas Foreman
Location: Basement

Re: Support Website (and Tracebook) downtime

Post by Mmartin » Thu Feb 05, 2015 8:43 pm

Both sites are back up. I'll keep the topic up for a day in case things change. If you PMed me with a request and didn't receive a reply yet, please make a ticket.

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Mmartin
Head of Development
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Posts: 7231
Joined: Thu Mar 01, 2012 10:05 pm
Ingame name: Lucas Foreman
Location: Basement

Re: Support Website (and Tracebook) downtime

Post by Mmartin » Sun Feb 08, 2015 3:56 pm

The sites are still up, topic's not needed anymore. Thank you for your patience.

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