Gepan wrote:Read and understand this topic. I'm telling you this is important information....
Says the one who forgot his secret word
Moderators: Lead Developers, Senior Lead Admins
Gepan wrote:Read and understand this topic. I'm telling you this is important information....
Aviv350 wrote:Meh. Sorry for being rude, but several weeks to handle a singel ticket? Really? Why?
SteaGie wrote:Aviv350 wrote:Meh. Sorry for being rude, but several weeks to handle a singel ticket? Really? Why?
Because the handlers are human beings, just like you and me. Not robots.
"This may be a game, but it's real people with real emotions. Something that doesn't bother you may bother someone else" |
Aviv350 wrote:Meh. Sorry for being rude, but several weeks to handle a singel ticket? Really? Why?
Will. wrote:Would it not make sense to allow another person to retrieve the information? Why does it have to be krisk?
Dec_Watson wrote:Will. wrote:Would it not make sense to allow another person to retrieve the information? Why does it have to be krisk?
That defies the point of the security feature in the first place.
Dec_Watson wrote:Oh, well as I said on the previous page, 3 people actually have access which are the management/developers you speak of. Mow, krisk and Damian. As you can appreciate, Mow isn't around a lot of the time either and when he is he is dealing with Donations (another thing where all donation related tickets can ONLY go to him) and as you can appreciate with Damian developing the script AND being head of Staff, his priorities are well and truely not available for doing this time consuming solution to someone being careless and forgetting one simple word.
At the end of the day, its not hard to remember one simple word. As I keep mentioning to people, you actually have the option to view it in game, so there is no reason why you cannot take the precaution of viewing it (/changesw) and then hitting F8 and screenshotting it. Forgotten it? Open up your screenshots folders and voila!
Users browsing this forum: No registered users