Cannot make a new character.

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Saldais
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Cannot make a new character.

Post by Saldais » Sat Nov 18, 2017 5:40 pm

So today I was going to make a new character, I wrote the story and everything, but then when i submitted it, it sent me back to the login panel, logged in, I see that the character application isn't submitted. Then i copy paste the story which i wrote, and write everything else by hand, submit it again and nothing pops up, I guess it didn't submit, then i wrote everything by hand the story and everything and the same problem... It just won't submit, just reloads the page and I need to fill everything again.. How can I fix this?

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Dropper
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Re: Cannot make a new character.

Post by Dropper » Sat Nov 18, 2017 6:00 pm

What browser are you using? Try to log out and log back in. The UCP should've been fixed and ridden of issues like yours.
"You done fucked up, thinking that you can fuck around with the team.
You done fucked up, thinking that you can get away from me
"

Saldais
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Re: Cannot make a new character.

Post by Saldais » Sat Nov 18, 2017 6:01 pm

I'am using Google Chrome, and i did try logging out and in...

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Dropper
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Re: Cannot make a new character.

Post by Dropper » Sat Nov 18, 2017 6:03 pm

Are you certain you're filling everything out and so on? Do the process step by step and make sure that you're not being held back by something.

Also, if you could describe in detail what actually happens when you submit your application, it would help. That includes error messages, pop ups, redirection links, and so on.
"You done fucked up, thinking that you can fuck around with the team.
You done fucked up, thinking that you can get away from me
"

Saldais
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Re: Cannot make a new character.

Post by Saldais » Sat Nov 18, 2017 6:04 pm

When i submit the application it justs reloads the page with nothing filled in the character application.

Saldais
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Re: Cannot make a new character.

Post by Saldais » Sat Nov 18, 2017 6:09 pm

Maybe it's because i paste my character story in? But if i write it by my hand my account will just log out, I can't make it in time.

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Dropper
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Re: Cannot make a new character.

Post by Dropper » Sat Nov 18, 2017 6:12 pm

Saldais wrote:
Sat Nov 18, 2017 6:09 pm
Maybe it's because i paste my character story in? But if i write it by my hand my account will just log out, I can't make it in time.
It probably shouldn't take you THAT long to make an application. Log out and select the "remember next login" or whatever it's called feature. You're most likely getting logged out after you try to change the page (and thus, submit your application).
"You done fucked up, thinking that you can fuck around with the team.
You done fucked up, thinking that you can get away from me
"

Saldais
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Re: Cannot make a new character.

Post by Saldais » Sat Nov 18, 2017 6:14 pm

Well i'll try to do the feature, but my story is pretty long...

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Dropper
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Re: Cannot make a new character.

Post by Dropper » Sat Nov 18, 2017 6:15 pm

Saldais wrote:
Sat Nov 18, 2017 6:14 pm
Well i'll try to do the feature, but my story is pretty long...
Three paragraphs is completely fine, man. You don't need to write a novel.
"You done fucked up, thinking that you can fuck around with the team.
You done fucked up, thinking that you can get away from me
"

Saldais
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Re: Cannot make a new character.

Post by Saldais » Sat Nov 18, 2017 6:31 pm

I have like 4 paragraphs

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Dropper
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Re: Cannot make a new character.

Post by Dropper » Sat Nov 18, 2017 6:58 pm

Saldais wrote:
Sat Nov 18, 2017 6:31 pm
I have like 4 paragraphs
Write around seven eight sentences and you should be good. Quality over quantity.
"You done fucked up, thinking that you can fuck around with the team.
You done fucked up, thinking that you can get away from me
"

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Cloudy!
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Re: Cannot make a new character.

Post by Cloudy! » Wed Nov 22, 2017 1:33 am

I had the same issue, was using google chrome switched back to internet explorer and. I longer had the issue, hope this helps.
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Oaks.
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Re: Cannot make a new character.

Post by Oaks. » Thu Nov 23, 2017 6:15 pm

Sad that only Cloudy provided a solution. If Cloudys doesn't work, you can clear cache on Google Chrome Settings, clear Cookies, History the lot. Relog into the UCP after and see if continues to give you the same issue.
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Cloudy!
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Re: Cannot make a new character.

Post by Cloudy! » Fri Nov 24, 2017 10:17 pm

Oaks. wrote:
Thu Nov 23, 2017 6:15 pm
Sad that only Cloudy provided a solution. If Cloudys doesn't work, you can clear cache on Google Chrome Settings, clear Cookies, History the lot. Relog into the UCP after and see if continues to give you the same issue.
This is another great suggestion! I wasn't even able to log in to the UCP today, once I cleared the cache haven't had an issue since.
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colorlessrainbow
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Re: Cannot make a new character.

Post by colorlessrainbow » Mon Nov 27, 2017 11:17 am

Inactive, L&A.

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