[Money] Vanessa Valentine

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Optimistic
Wannabe Mafia
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Location: Midlands - United Kingdom

[Money] Vanessa Valentine

Post by Optimistic » Wed Aug 09, 2017 3:16 pm

In-Game name: Vanessa Valentine
Date and time of loss:09/08/2017 15:10 IG.
What happened: I was playing poker when I crashed and lost everything I had on the poker table.
What and/or how much do you need refunded: Around 1.9m - 2m
Evidence: Sadly none, Im sure the logs will show this, Ricky Michaels can confirm I was playing against him.
Other notes: Ricky Michaels can confirm.
Last edited by Optimistic on Fri Aug 11, 2017 1:16 am, edited 1 time in total.
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Noble
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Posts: 2141
Joined: Fri Aug 20, 2010 2:13 pm
Ingame name: Ramsey_Asheton
Location: London, United Kingdom

Re: [Money] Vanessa Valentine

Post by Noble » Thu Aug 10, 2017 7:34 pm

Will review.

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Torez
Game Administrator
Posts: 4506
Joined: Tue Oct 23, 2012 11:06 pm
Ingame name: Dan Muszynski

Re: [Money] Vanessa Valentine

Post by Torez » Tue Sep 05, 2017 7:10 pm

On pending for Noble.

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Noble
Developer
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Joined: Fri Aug 20, 2010 2:13 pm
Ingame name: Ramsey_Asheton
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Re: [Money] Vanessa Valentine

Post by Noble » Sat Sep 09, 2017 1:25 pm

Just awaiting the latest logs and I will review this, apologies for the delay!

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Noble
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Re: [Money] Vanessa Valentine

Post by Noble » Tue Sep 12, 2017 8:05 pm

09/08/2017 15:07:45 - Vanessa_Valentine has left GameId: 3 with: $1790000 chips.
09/08/2017 15:07:45 - Ricky_Michaels wins GameId: 3 due to all players leaving.
09/08/2017 15:09:16 - Ricky_Michaels has left GameId: 3 with: $1710000 chips.
09/08/2017 15:17:34 - Ricky_Michaels has joined GameId: 2 with: $150000 chips.
09/08/2017 15:17:42 - Ricky_Michaels has left GameId: 2 with: $150000 chips.
09/08/2017 15:17:48 - Ricky_Michaels has joined GameId: 2 with: $1600000 chips.
09/08/2017 15:17:54 - Vanessa_Valentine has joined GameId: 2 with: $1500000 chips.

During this period you left the game and also rejoined, there could have been a possible crash between 15:10 and 15:17, however, your account would have received the $1,790,000 you left with at 15:07:45. You would only loose cash in this case if the server crashed whilst you were playing poker.

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jopp
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Re: [Money] Vanessa Valentine

Post by jopp » Thu Oct 12, 2017 1:02 pm

Your refund request has been denied!

Reason:
  • Not a server-fault and no valid proof.
Do not bother the handling staff member after your refund request has been denied. If you think it is unjust, make a report to the Head of Forum Moderation.

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