Can't change the IG secret word
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- Wannabe Mafia
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Can't change the IG secret word
Hello! my problem is that i can't change my IG secret word. I have tryed everything even sending the ticket, it needs security answer but i forgot it too. Please help me...
- bamz
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Re: Can't change the IG secret word
It had the same problem, I made a ticket and I was told to make another account and export all my characters to that account. I got informed that security answers cannot be recovered if you forget them, so if you still have the password to the UCP account, export all your characters to a new account.
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Re: Can't change the IG secret word
Ok thanks.Demonator wrote: ↑Wed Jul 19, 2017 5:46 pmIt had the same problem, I made a ticket and I was told to make another account and export all my characters to that account. I got informed that security answers cannot be recovered if you forget them, so if you still have the password to the UCP account, export all your characters to a new account.
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- Wannabe Don
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Re: Can't change the IG secret word
Sorry for asking, but how to export the characters to a new account?Demonator wrote: ↑Wed Jul 19, 2017 5:46 pmIt had the same problem, I made a ticket and I was told to make another account and export all my characters to that account. I got informed that security answers cannot be recovered if you forget them, so if you still have the password to the UCP account, export all your characters to a new account.
- Warren_Hewitt
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Re: Can't change the IG secret word
franklin lamar. wrote: ↑Thu Jul 20, 2017 3:34 pmSorry for asking, but how to export the characters to a new account?Demonator wrote: ↑Wed Jul 19, 2017 5:46 pmIt had the same problem, I made a ticket and I was told to make another account and export all my characters to that account. I got informed that security answers cannot be recovered if you forget them, so if you still have the password to the UCP account, export all your characters to a new account.
Regards.For the first question, yes, it is possible! Switch to your character in your UCP account that has it, and click Export. It will require some time because admins need to approve of it. Now, go to the UCP account you want it transferred to and click Import. This doesn't require approval. And there you have it!
For the second one, yes you are allowed. Name change your Alt account to something other than your main's, and then name change your main character to your alt's! There it is.
"CDCR is not at all what the public thinks it is, nor is it any form of rehabilitation for inmates - once you're inside these walls you are their puppet, period. This is not any way to spend your life - it's a world within a world - and CDCR always gets their way."
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- Wannabe Don
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Re: Can't change the IG secret word
Where's the Export thing?ItsOscarr wrote: ↑Thu Jul 20, 2017 3:52 pmfranklin lamar. wrote: ↑Thu Jul 20, 2017 3:34 pmSorry for asking, but how to export the characters to a new account?Demonator wrote: ↑Wed Jul 19, 2017 5:46 pmIt had the same problem, I made a ticket and I was told to make another account and export all my characters to that account. I got informed that security answers cannot be recovered if you forget them, so if you still have the password to the UCP account, export all your characters to a new account.Regards.For the first question, yes, it is possible! Switch to your character in your UCP account that has it, and click Export. It will require some time because admins need to approve of it. Now, go to the UCP account you want it transferred to and click Import. This doesn't require approval. And there you have it!
For the second one, yes you are allowed. Name change your Alt account to something other than your main's, and then name change your main character to your alt's! There it is.
- bamz
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Re: Can't change the IG secret word
Log onto your UCP account, make sure you're not logged in onto any of your characters, just the UCP account. Click Character Menu then you'll see an "Export Character" button.
- Warren_Hewitt
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Re: Can't change the IG secret word
Same with importing the character, after you exported..
"CDCR is not at all what the public thinks it is, nor is it any form of rehabilitation for inmates - once you're inside these walls you are their puppet, period. This is not any way to spend your life - it's a world within a world - and CDCR always gets their way."
- Superb
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Re: Can't change the IG secret word
If you're still facing the issue submit a support ticket and we will do our best to assist you. Locked.
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