- Select "Account Login" on the UCP
- Click the little button at the bottom saying "Forgot your password?"
- Fill in the fields on the "Password Recovery" box. Follow the instructions given.
If you've forgotten the password to a character that is on a global UCP account:
- Log into the UCP global account
- Press "Settings" on the blue bar at the top of the page
- Select "Lost Character Password"
- Fill in the fields on the "Lost Character Password" box. Follow the instructions given.
If, for some reason, your character is not registered to a global account or some other thing happened, file a ticket at:
http://support.foco.co/